I had a pleasant stay at New Berlin, enjoying the excellent breakfast buffet and helpful staff. The location was convenient for accessing the city via trams. However, some minor issues like the cleanliness and occasional inconveniences with the light switches detracted from the experience.
Rooms
8.0
My room was comfortable, spacious, and well-maintained, though I did encounter some issues with the light switches, which were a bit tricky to use.
Service
9.0
The staff were incredibly helpful and friendly, accommodating my requests and even allowing an early check-in.
Location
8.0
The hotel is located near tram stops, which made it easy to navigate to central Berlin and explore the area around Alexanderplatz.
Dining
9.0
The breakfast was a highlight, offering a wide selection of mostly cold dishes with the option to order an omelette made to order.
Facilities
8.0
The hotel features a lovely sauna and spa area on the top floor, which made for a nice relaxation spot after a day of exploring.
Logan
United Kingdom,
January
2025
5.2/10
My stay at New Berlin was mostly pleasant, with clean and spacious rooms and a helpful staff. The breakfast was a highlight, with a great selection, though I wish there were more hot options. While the location felt peaceful, it was still convenient for accessing the main attractions via trams.
Rooms
8.0
My room was spacious, clean, and modern with large windows—overall very comfortable. However, the bed was separated into two mattresses, which was a little inconvenient.
Service
8.0
The staff were very helpful, providing assistance with tram tickets and always being attentive during breakfast. However, there were moments when service felt rushed due to a busy dining area.
Location
9.0
Though initially seeming a bit out of the way, I found the location excellent for quietness and easy access to main tourist spots by tram.
Dining
8.0
Breakfast was impressive with a mix of cold and hot foods. on Sundays, the addition of prosecco made it even more special! However, I felt the hot food selection could be improved.
Facilities
8.0
The sauna on the top floor was a great relaxation spot, and I appreciated the well-stocked minibar. Overall, the hotel offered great amenities.
Jack
United Kingdom,
January
2025
7.0/10
I had a lovely stay at New Berlin, thanks to its ideal location and excellent breakfast options. The rooms were spacious and quiet, providing a pleasant atmosphere. However, I faced a few issues with noise from the street and uncomfortable beds, which affected my sleep quality.
Rooms
7.0
My room had beautiful wood floors, high ceilings, and stunning tall windows. While the design was appealing, I found the bed uncomfortable, which detracted from my overall experience.
Service
10.0
The staff were incredibly friendly and helpful throughout my stay, always willing to assist with any requests.
Location
8.0
The hotel's location was quite convenient, just a minute's walk from a tram stop. This made it easy for me to explore central Berlin, despite being slightly away from the main attractions.
Dining
10.0
Breakfast was definitely a highlight! The buffet offered a wide selection of delicious items, and on Sundays, I enjoyed complimentary prosecco.
Facilities
6.0
The hotel offered numerous amenities, including a cozy breakfast area and helpful services like dry cleaning. However, I wished the air conditioning in my room had worked better.
John
United Kingdom,
January
2025
5.2/10
I had a pleasant stay at New Berlin, with a modern room and friendly staff. though the WiFi was a bit slow and the breakfast was sometimes busy. The location was quite convenient for exploring the city, but a few small issues detracted from an otherwise great experience.
Rooms
7.0
My room was modern and clean, though the design felt a bit cramped for two people. The dimmer switch for the lights was tricky to use, which was frustrating.
Service
8.0
Most of the staff were friendly and helpful, especially when I needed assistance during my stay. However, there were moments when the service felt a bit rushed or unfriendly.
Location
8.0
The hotel is conveniently located, close to tram stations that made it easy to explore Berlin. While there weren't many restaurants right nearby, it was a nice area to walk around.
Dining
8.0
Breakfast offered a lovely variety of options, from eggs to pastries, but there were times when it got very busy. I had to wait a bit to be served.
Facilities
6.0
The hotel provided essential amenities and maintained everything nicely. though I faced some issues with the air conditioning not working correctly during hot days.
David
United Kingdom,
November
2024
6.2/10
I had a lovely three-night stay at Hotel NewBerlin, appreciating the helpful staff and modern rooms. though the WiFi was a bit slow. The breakfast had a nice variety of options. which I found satisfying. Overall, this hotel is a great choice for anyone looking to explore Berlin comfortably.
Rooms
9.0
My room was modern and clean, matching the description perfectly. However, I did notice some issues with air conditioning not being responsive.
Service
10.0
The staff were exceptionally friendly and helpful. always ready to assist with my requests.
Location
9.0
The hotel is located just a minute away from the tram stop, making it easy to navigate the city at any hour. The area felt residential, with local eateries nearby.
Dining
9.0
Breakfast featured a wide selection of fresh fruit, bread rolls, and even offered to make omelets. making it a delicious and substantial meal.
Facilities
8.0
The hotel had good amenities, including dry cleaning and laundry services, adding to the overall convenience of my stay.